Analyzing network traffic can help a business decide what?

Analyzing network traffic provides valuable insights into user behavior, preferences, and resource utilization, making it an essential tool for optimizing support staffing. By monitoring network traffic patterns, a business can identify peak usage times and typical user interactions. This data helps inform staffing decisions, ensuring that the right number of support personnel are available during high-demand periods, which improves customer service and operational efficiency.

For instance, if the analysis shows that traffic peaks during certain hours or after specific events, the business can schedule additional support staff during those times. This data-driven approach leads to better resource allocation and improved response times for customer inquiries or issues. Ultimately, effective staffing aligns with business needs and enhances user satisfaction while optimizing operational costs.